FAQs

Do you offer customized products?

Opal Living are happy to offer customized orders unlike any of our competitors! If you are interested in discussing this with us, then please do drop us a line on the "contact us" section of our website!



What forms of payment do you accept?

Opal Living are happy to receive secure payments in a variety of ways like Credit cards, Debit Cards, Paypal and more, to help create a smooth buying experience for our customers.



What is your return policy?

Opal Living are happy to offer a 30 day money back guarantee (no questions asked!)



How can I contact you?

Opal Living are always available to help on the phone, email, or webchat! Call us on 0203 488 6969 and email on info@opal-living.co.uk



What warrant are my products covered by?

All of our products are subject to a 1 year warranty! If you face any issues within your first year then please do contact us!



Can a VAT invoice be issued for my order?

Yes, Opal Living always issue a VAT invoice via email upon your purchase.



Are prices variable?

At Opal Living we appreciate that price can be a big concern especially in the current climate. It is for this reason that we strive to offer all of our products as affordable as possible. Some prices however may fluctuate based on stock levels, seasonal periods, and sales/promotions.



Can I make a VAT-free purchase?

Yes, any business looking to make a bulk purchase please contact us and we can tailor a VAT-free purchase for you!